17. Is there a limit on how much foreign currency I can order?
Yes, each order has a limit of AU$9999. If you
16. I have a change of mind or no longer require the foreign currency/ sell the excess foreign currency, how do I go about this?
Please contact the team via email info@foreignxchange.com.au for details on
15. How to cancel an order?
If the order is unpaid, and you wish to cancel
14. What is the Cut-Off time to make the payment?
We strongly recommend making the payment as soon as you
13. I don’t have an Australian Bank account, can I pay via international transfer or Credit/Debit Card?
Unfortunately at the moment Bank Transfer is the only mode
12. I made the payment via bank transfer, will I get a confirmation of receipt?
Yes, once the payment is credited in our nominated bank
11. Why is my order delayed?
Orders can be delayed due to following reasons: Delay in
10. Is the Delivery Guaranteed?
Usually, 99% of our orders are delivered on or before
8. When will my order be delivered?
All orders once dispatched should reach within 1-3 business days.
7. Why do I need to provide my Full Name and DOB?
To keep your money safe our delivery partners and agents