Currency Exchange Landing Page2020-01-04T15:50:04+00:00

Order Online | Home Delivery & Australia Post Collection

       
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Best Exchange Rates | Without The Hassle | At Your Convenience

Pay no transaction fees and get the best exchange rate on the market, guaranteed.

Foreign Xchange offers Australians the best currency exchange rates on the market, thanks to their price-match guarantee. Plus, they’ll securely deliver your cash to any residential address in Australia within just five days.

Whether you’re travelling overseas for business or leisure, Foreign Xchange offers competitive pricing and a convenient service to help you get a better deal on your currency exchange

What currencies can I get with Foreign Xchange?

There is no minimum exchange amount listed on the Foreign Xchange website, but there is a maximum limit of $9,999 for online transactions. There is no maximum limit on the amount you can exchange when you change money in person at a Foreign Xchange store.
Foreign Xchange allows you to convert Australian dollars into the following currencies:

  • British pound
  • Singapore dollar
  • US dollar
  • Hong Kong dollar
  • Euro
  • Malaysian ringgit
  • Japanese yen
  • Chinese renminbi
  • Indonesian rupiah
  • Fijian dollar
  • New Zealand dollar
  • Vietnamese dong
  • Thai baht
  • South African rand
  • Canadian dollar
  • South Korean won

How much does it cost to buy currency with Foreign Xchange?

There are no fees, commissions or charges to pay when you purchase foreign currency from Foreign Xchange. This means you do not have to worry about any additional costs leaving a dent in your wallet as the exchange rate you are quoted when purchasing currency reflects the full cost of your transaction.

How do I make an order with Foreign Xchange?

On the Foreign Xchange homepage, enter your preferred amount of foreign currency (i.e. $100 Canadian Dollars) and you’ll see how much it will cost you in Australian dollars. Select “Buy” and you’ll be brought to a new page where you’ll have the option to:

  • Select your cash denominations (small, medium, large or mixed)
  • Add additional currencies
  • Select your payment method (BPAY or an account transfer) and complete your order

More about how Foreign Xchange works

Foreign Xchange employs the latest technological and operational standards to ensure your privacy and payment details are in safe hands. We only work with premium couriers companies and our deliveries are fully insured for your peace of mind.
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Why should I use Foreign Xchange?

Pros

  • Best exchange rate guarantee.If you can find a better exchange rate anywhere, Foreign Xchange will match it.
  • Ordering cash takes just five minutes.There’s no registration process required to speed up the ordering process.
  • No fees or commissions.You don’t have to pay any fees or commissions when you exchange currency with Foreign Xchange.
  • *Your Foreign Currency will be delivered to anywhere in Australia within Estimate 5 business days. There is a nominal fee of $15 to ensure high level of Security, Insurance and Safety to your consignment.
  • Choose your cash denominations. Don’t want to be stuck with big bills? You can choose to get small, medium, large or mixed denominations.

*This is an Estimated time only and not guaranteed because of various reasons out of our control including but not limited to logistics and operational delays.

How can you get your currency from Foreign Xchange?

You can have the currency delivered to you, or you can opt to pick it up at a Foreign Xchange store.

If you ever need help with a currency transaction, Foreign Xchange has one office in Adelaide. The provider offers phone and email customer support during the following hours:

  • 10am to 6pm Monday to Friday
  • Closed on Saturday and Sunday

What our customers say

Frequently Asked Questions

16. I have a change of mind or no longer require the foreign currency/ sell the excess foreign currency, how do I go about this?2023-02-10T10:59:50+00:00

Please contact the team via email info@foreignxchange.com.au for details on how you can sell / offload the remaining foreign currency after your trip. Please note the exchange rates for selling foreign currency will be different from the BUYING rates on our website. Additionally, there will be a postage fee wherever applicable.

17. Is there a limit on how much foreign currency I can order?2023-01-30T11:53:56+00:00

Yes, each order has a limit of AU$9999. If you wish to purchase more, request you to place multiple orders on our website and make the payment at the earliest.

*Please note uploading/providing a valid ID is mandatory for these orders, Without proper valid ID, your order will not be processed and will result in cancellation of your order and a small cancellation fee will be applicable if the payment for the order has been received.

1. Can I specify currency denominations for my foreign currency order?2023-01-30T11:34:12+00:00

Yes, you may request specific denominations. The team will try its best to source the requested denominations however, if unavailable you will receive a mixture of high and low denominations depending on the currency you ordered.

2. The rate keeps fluctuating, why?2023-02-10T11:09:07+00:00

Exchange rates are in constant fluctuation, based on global supply and demand. Any shift in the market rates will have a direct effect on the rates on our website. Please refer to our Terms of Use page to know about our exchange rates.

3. Your rate is different from that of Google, XE etc?2023-01-30T11:35:28+00:00

The rates you see on google or XE are most often referred to as mid-rates (also known as interbank rates). It is the rate at which banks trade large sums of foreign currency with one another. At Foreign Xchange, we use reputable online sources to provide you with the best exchange rate which is inclusive of our markup fee.

4. Are there any additional fees or commissions?2023-01-30T11:36:02+00:00

Apart from the postage fees (which covers transit and warranty), Foreign Xchange does not charge any additional fees or commissions. We believe in transparency unlike other businesses which display favorable rates to advertise, the rate which you see on our website is the rate you actually get and does not incur any additional fees. Our exchange rates are inclusive of our markup fee.

5. Is it safe to receive currency via post?2023-02-10T10:55:36+00:00

We use a secure courier service provider, StarTrack – a business by AusPost. This service has complete tracking information available on StarTrack website and also a comprehensive customer support service.

Customer mobile number and email address, provided while placing the order; will receive tracking notifications from the courier service provider.

6. Why do I need to upload my ID?2023-02-10T10:57:38+00:00

We are required by the Australian Transaction Reports and Analysis Centre (AUSTRAC), a government regulatory authority of this industry, to verify the identification of our customers. In order to use our services, it is mandatory to provide a valid ID after placing an order. More information on how your information is stored, can be viewed on our Privacy Policy page

7. Why do I need to provide my Full Name and DOB?2023-01-30T11:37:25+00:00

To keep your money safe our delivery partners and agents will only release your order upon successful ID verification. For this, you will be required to provide us with your full name and date of birth as displayed on the identification document submitted. So as to ensure there are no issues while delivery or pick up.

8. When will my order be delivered?2023-02-10T11:02:28+00:00
  • All orders once dispatched should reach within 1-3 business days. You will receive courier tracking details via SMS and email. For a quicker update on tracking your parcel, please check  StarTrack Website or contact the customer service team at 13 23 45

 

10. Is the Delivery Guaranteed?2023-01-30T11:38:50+00:00

Usually, 99% of our orders are delivered on or before time. However, delivery dates are an estimated calculation and not guaranteed due to certain operational and logistical situations out of our control. If this is a last minute purchase or you require your foreign currency urgently, please let our staff know within 24 hours of the order placed and they will try their best to accommodate the request and advise you accordingly.

11. Why is my order delayed?2023-01-30T11:50:20+00:00

Orders can be delayed due to following reasons:

  • Delay in Payment
  • ID not uploaded
  • Incorrect details
  • Shortage of currency supply
  • Specific Denomination Request
  • Incorrect Address
  • Operational and Logistical Situations out of our control
12. I made the payment via bank transfer, will I get a confirmation of receipt?2023-01-30T11:51:30+00:00

Yes, once the payment is credited in our nominated bank account, you will receive an email confirmation notifying the funds have been received.

Our bank is capable of receiving OSKO Payments (fast transfer) – however, some financial institutions keep a security hold of 24Hrs when transferring funds to a new payee. Unfortunately, this is something which we are unable to control and will delay the shipment of your order by 1 business day.

13. I don’t have an Australian Bank account, can I pay via international transfer or Credit/Debit Card?2023-01-30T11:52:00+00:00

Unfortunately at the moment Bank Transfer is the only mode of payment available on our website. The team is working towards  adding more payment options. Please stay tuned.

We do not accept payments via international bank accounts/transfers. All payments should be made via an Australian bank only.

14. What is the Cut-Off time to make the payment?2023-01-30T11:52:24+00:00

We strongly recommend making the payment as soon as you place the order. Delay in payment will result in rescheduling of pick up/delivery timeframe. Unpaid orders will be canceled after 48 Hrs from the time the order is placed.

15. How to cancel an order?2023-02-10T11:01:36+00:00

If the order is unpaid, and you wish to cancel the order – please contact the Foreign Xchange Team via email at info@foreignxchange.com.au and the team will assist in cancelling the order. If the order is paid, there will be a small cancellation fee.