10. Is the Delivery Guaranteed?
Usually, 99% of our orders are delivered on or before
8. When will my order be delivered?
All orders once dispatched should reach within 1-3 business days.
7. Why do I need to provide my Full Name and DOB?
To keep your money safe our delivery partners and agents
6. Why do I need to upload my ID?
We are required by the Australian Transaction Reports and Analysis
5. Is it safe to receive currency via post?
We use a secure courier service provider, StarTrack - a
4. Are there any additional fees or commissions?
Apart from the postage fees (which covers transit and warranty),
3. Your rate is different from that of Google, XE etc?
The rates you see on google or XE are most
2. The rate keeps fluctuating, why?
Exchange rates are in constant fluctuation, based on global supply
1. Can I specify currency denominations for my foreign currency order?
Yes, you may request specific denominations. The team will try
3. How much does Home Delivery cost?
For the security of postage, we charge a nominal postage